CONTACT US
The following points describe the general arrangement for your communication with our support group:
1. You are free to submit messages whenever you have concerns about the items or related service experience.
2. Please include key details relevant to your situation, which helps us sort and process your submission in an orderly manner.
3. We will make reasonable efforts to review incoming messages and prepare corresponding replies as soon as possible.
4. Some complex matters may require extra rounds of confirmation, which could extend the whole handling process.
5. If your message contains vague or insufficient details, we might ask you to supplement further information.